These terms are a practical draft and do not replace a signed proposal, statement of work, or service agreement. They require review by a qualified legal professional before production use.
1. Agreement and scope
These terms apply to use of our website. Professional services are provided only after we and the client agree the scope, responsibilities, timing, commercial terms, and any service-specific conditions in writing.
If a signed agreement or accepted proposal conflicts with these website terms, the signed or accepted service document should govern the professional engagement to the extent of that conflict.
2. Website use
You may use the website for lawful business information and enquiry purposes. You must not attempt to disrupt the site, bypass security controls, submit malicious material, impersonate another person, scrape the site excessively, or use its content in a misleading or unlawful way.
Website information is general and may change. It is not legal, financial, tax, regulatory, or guaranteed business advice. We aim for accuracy but do not promise that every page will remain complete, current, or error-free.
3. Services and no guarantees
Services may include profile support, citation management, review-process support, location-page planning, local SEO audits, reporting, and related advisory or implementation work described in an agreed scope.
Search platforms, directories, website systems, competitors, users, and market conditions remain outside our control. We do not guarantee rankings, map placement, verification, reinstatement, review volume or sentiment, traffic, calls, directions, enquiries, revenue, or a particular timetable.
Recommendations may depend on information and access available at the time. Platforms can reject, delay, modify, or reverse changes.
4. Client responsibilities
- Provide accurate, complete, authorised business information and timely decisions.
- Maintain appropriate ownership and access to profiles, websites, directories, analytics, and related systems.
- Review and approve content, claims, locations, services, and compliance-sensitive information.
- Use review requests, customer data, and marketing tools lawfully and ethically.
- Protect credentials and notify us promptly of access or security concerns.
- Complete agreed actions and approvals that depend on the business or its other suppliers.
Work may rely on client-provided information and is not responsible for delays or consequences caused by inaccurate data, missing access, late approvals, or unauthorised instructions.
5. Fees, changes, and payment
Fees, taxes, expenses, invoicing, payment dates, delivery assumptions, and cancellation terms should appear in the applicable proposal or agreement. No prices are stated on this website.
Requests outside the agreed scope may require a written change, revised timing, and additional fees. Work may be paused for overdue payment, missing access, security concerns, unlawful instructions, or a material client dependency.
6. IP and confidentiality
Each party retains ownership of materials it owned before the engagement. Ownership or licence terms for new deliverables, drafts, templates, data, and third-party materials should be stated in the service agreement.
The client must have permission to provide its content, logos, data, images, access, and other materials. Third-party platforms and software remain subject to their own terms.
Each party should protect confidential information received for the engagement and use it only for the agreed purpose, except where disclosure is authorised or legally required.
7. Liability and platforms
To the extent permitted by law, we are not responsible for indirect, consequential, special, or speculative loss, or for platform outages, suspensions, policy decisions, data changes, directory behaviour, client-side failures, or third-party acts outside reasonable control.
Any liability cap, exclusions, required insurance, indemnities, and exceptions should be stated in the signed service agreement and reviewed for applicable law. Nothing in these terms excludes liability that cannot lawfully be excluded.
8. Ending services and contact
Termination, handover, outstanding payment, access removal, and treatment of work in progress should follow the applicable service agreement. Clauses intended to survive termination may continue to apply.
The governing law and dispute forum must be confirmed during legal review. The temporary business address is Business address.
Questions about these terms can be sent to Contact email.