This policy is a practical draft for our website. It explains the intended handling of personal information but must be reviewed by a qualified legal professional before production use, particularly for the jurisdictions and tools used by the business.
1. Overview and controller
We are the intended controller of personal information submitted through this website. The temporary business address and contact email appear below and are managed through the central site configuration.
We aim to collect only the information needed to understand and respond to enquiries, deliver agreed services, manage business relationships, meet legal obligations, and protect the website from misuse.
2. Information collected
Information you provide
The contact form may collect your full name, email address, business name, optional website, city or service area, inquiry type, selected service, message, consent choice, and source page. The public form does not request a phone number.
Business service information
If a conversation progresses, we may receive business profile details, website and directory information, account-access details, service and location information, reports, and other materials needed for the agreed scope.
Technical and security information
The hosting environment may process basic request information such as IP address, user agent, request time, and server logs. The form handler may use a short-lived session identifier to reduce repeated submissions.
3. How information is used
- To review and respond to local SEO, collaboration, advertising, or information enquiries.
- To take steps requested before entering into a service agreement.
- To deliver, document, and support an agreed professional service.
- To maintain business records, invoices, scope approvals, and correspondence.
- To protect the website, form endpoint, systems, and recipients from abuse or security incidents.
- To meet applicable legal, accounting, regulatory, and contractual obligations.
Lawful bases
Depending on the context, processing may rely on steps requested before a contract, performance of a contract, legitimate interests in running and protecting the business, compliance with legal obligations, or consent where consent is required. The correct basis must be confirmed during legal review.
4. Sharing and processors
We do not intend to sell personal information. Information may be shared with hosting, email, security, professional-adviser, analytics, storage, or service-delivery providers only where reasonably needed and subject to appropriate terms.
Information may also be disclosed when required by law, to protect legal rights, to investigate misuse, or as part of a legitimate business reorganisation. If a provider stores or accesses information outside the United Kingdom, appropriate transfer safeguards should be assessed and documented.
The website uses a server-side email form and a temporary configuration. Hosting, email delivery, analytics, consent tools, and final processors must be documented before launch.
5. Retention and security
Information should be kept only as long as reasonably needed for the purpose collected, the business relationship, dispute management, security, and legal or accounting requirements. Retention periods should be documented after the final operating systems are selected.
Reasonable technical and organisational measures should be used to protect information. No internet transmission or storage system can be guaranteed completely secure, so access should be limited and incidents handled through an appropriate response process.
6. Your rights
Depending on applicable law and the circumstances, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have the right to complain to the relevant data-protection authority.
We may need to verify identity before completing a request and may retain information where required or permitted by law. Withdrawing consent does not affect processing already carried out lawfully.
7. Contact and changes
Questions or privacy requests can be sent to Contact email. The intended postal contact is Business address.
This policy may change when the website, services, processors, law, or business practices change. The
updated date at the top of the page should be revised through config/config.js.